Questions people ask
Will this turn into a sales pitch for solar?
No — we don’t sell or install anything, and take no commissions. If solar stacks
up for your site we’ll say so and tell you what to ask installers for. If it
doesn’t, we’ll say that instead, which happens plenty.
How much does it cost?
It’s all on this page — the health check is free, recovery is 40% of what lands
and nothing otherwise, and everything else has its price or starting price
published above. The only things quoted individually are the ones that genuinely
vary with your site, and those get quoted before anything starts, in writing.
What if you don’t find anything?
Then you pay nothing on the free check and the recovery work, and we’ll tell you
your bills are clean — which is genuinely useful to know.
What if the retailer refuses to pay?
Then you owe us nothing on recovery work. We carry that risk, not you — that’s
the whole point of working on contingency.
Is there GST on top?
Not at present — we’re not currently registered for GST, so none is added to our
fees. If that changes we’ll confirm it in writing before it affects anything
you’ve agreed to.
Do I have to sign anything to get started?
Not for the free check. Recovery work starts with a short no-win-no-fee agreement
— signed before we look at anything, so the terms are settled before anyone knows
what the bills hold. A letter of authority comes later, only if there’s something
worth taking to your retailer, and we’ll explain exactly what it covers first.
How do I pay?
By invoice, bank transfer. Fixed-fee projects under $5,000 take a 50% deposit;
larger work bills by milestone; subscriptions are monthly; recovery is
nothing-up-front, always.
How long does it take?
The health check is quick. Recovery depends on how fast your retailer moves,
which is not something anyone can promise. The bigger pieces depend on how many
sites and how much data exists — we’ll tell you the honest timeline before you
commit, not after.
Do you work outside Australia?
The guides cover five markets, but the paid work is Australian only for now —
tariffs, rebates and market rules are country-specific, and we’re not going to
pretend otherwise.